> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tracecat.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Custom fields and dropdowns

> Store case-specific data with custom fields and add custom case filters with dropdowns.

## Custom fields

Custom fields let you store case-specific data that does not fit into the default case properties.
You can use them for values such as ticket IDs, affected systems, request metadata, or triage notes.

<img src="https://mintcdn.com/tracecat/9IEnC4OWdnuB3EvN/img/cases/case-custom-field.png?fit=max&auto=format&n=9IEnC4OWdnuB3EvN&q=85&s=c2a6704580ce6dc9edc87c653a47a085" alt="Case custom field" width="3440" height="1732" data-path="img/cases/case-custom-field.png" />

Use custom fields when you need flexible structured data on a case.
Your workflows can read and update them through the `fields` input on case actions.

Case custom fields use the same storage type family as tables: `TEXT`, `INTEGER`, `NUMERIC`, `BOOLEAN`, `DATE`, `TIMESTAMPTZ`, `JSONB`, `SELECT`, and `MULTI_SELECT`.
In the case field picker, raw `JSONB` is currently surfaced through the case-only `URL` kind, and the picker also exposes `Long text`, which is layered on top of `TEXT`.

## Dropdowns

<Badge icon="lock" color="blue" size="lg" shape="pill">Enterprise</Badge>

Dropdowns add custom top-level case filters alongside built-in filters such as status, priority, and severity.
You can use them to add workspace-specific classifications such as queue, business unit, incident type, or escalation path.

<img src="https://mintcdn.com/tracecat/9IEnC4OWdnuB3EvN/img/cases/case-dropdown.png?fit=max&auto=format&n=9IEnC4OWdnuB3EvN&q=85&s=bbd6378414fc0fb23cea9f159d3c473e" alt="Case dropdown" width="3440" height="1848" data-path="img/cases/case-dropdown.png" />

Unlike free-form fields, dropdowns give you a fixed set of options.
This makes them useful when you want consistent filtering, routing, and reporting across your case queue.

## Related pages

* See [Case management](/automations/cases) for an overview of case features.
* See [Cases](/automations/core-actions/case-actions/cases) for the case action inputs that read and update fields.


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