> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tracecat.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Case durations

> Track elapsed time between case events, such as time to triage or time to resolution.

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Durations track elapsed time between case events.
You can use them to measure intervals such as time to triage, time to assign, or time to resolution.

<img src="https://mintcdn.com/tracecat/9IEnC4OWdnuB3EvN/img/cases/case-duration.png?fit=max&auto=format&n=9IEnC4OWdnuB3EvN&q=85&s=704a521ba7a0d05812ac53df88bda576" alt="Case duration" width="3440" height="1848" data-path="img/cases/case-duration.png" />

Durations help you understand how cases move through your process.
They are useful when you want operational reporting or workflow triggers based on how long a case has been in a given state.

## Related pages

* See [Case management](/automations/cases) for an overview of case features.
* See [Cases](/automations/core-actions/case-actions/cases) to read case metrics from workflows.


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