Tasks

`core.cases.create_task`

Create a new task for a case. Enterprise Edition

Inputs

string

required

The ID of the case to create a task for.

string

required

The title of the task.

string | null

The ID of the user to assign the task to.Default: null.

object | null

The default trigger values for the task.Default: null.

string | null

The description of the task.Default: null.

string

The priority of the task (unknown, low, medium, high, critical).Default: "unknown".

string

The status of the task (todo, in_progress, blocked, completed).Default: "todo".

string | null

The ID of the workflow associated with this task.Default: null.

Examples

Create a task

- ref: create_task
  action: core.cases.create_task
  args:
    case_id: ${{ TRIGGER.case_id }}
    title: Collect email headers
    description: Pull the original message from the mail gateway.
    priority: high
    status: todo

`core.cases.get_task`

Get a specific case task by ID. Enterprise Edition

Inputs

string

required

The ID of the task to retrieve.

Examples

Get a task

- ref: get_task
  action: core.cases.get_task
  args:
    task_id: ${{ TRIGGER.task_id }}

`core.cases.list_tasks`

List all tasks for a case. Enterprise Edition

Inputs

string

required

The ID of the case to list tasks for.

Examples

List tasks

- ref: list_tasks
  action: core.cases.list_tasks
  args:
    case_id: ${{ TRIGGER.case_id }}

`core.cases.update_task`

Update an existing case task. Enterprise Edition

Inputs

string

required

The ID of the task to update.

string | null

The ID of the user to assign the task to.Default: null.

object | null

The default trigger values for the task.Default: null.

string | null

The updated description of the task.Default: null.

string | null

The updated priority of the task (unknown, low, medium, high, critical).Default: null.

string | null

The updated status of the task (todo, in_progress, blocked, completed).Default: null.

string | null

The updated title of the task.Default: null.

string | null

The ID of the workflow associated with this task.Default: null.

Examples

Update a task

- ref: update_task
  action: core.cases.update_task
  args:
    task_id: ${{ TRIGGER.task_id }}
    status: in_progress

`core.cases.delete_task`

Delete a case task. Enterprise Edition

Inputs

string

required

The ID of the task to delete.

Examples

Delete a task

- ref: delete_task
  action: core.cases.delete_task
  args:
    task_id: ${{ TRIGGER.task_id }}

Request

Transform

Workflow

Agent

Case

Table

`core.cases.create_task`

Inputs

Examples

`core.cases.get_task`

Inputs

Examples

`core.cases.list_tasks`

Inputs

Examples

`core.cases.update_task`

Inputs

Examples

`core.cases.delete_task`

Inputs

Examples

​core.cases.create_task

​Inputs

​Examples

​core.cases.get_task

​Inputs

​Examples

​core.cases.list_tasks

​Inputs

​Examples

​core.cases.update_task

​Inputs

​Examples

​core.cases.delete_task

​Inputs

​Examples

`core.cases.create_task`

Inputs

Examples

`core.cases.get_task`

Inputs

Examples

`core.cases.list_tasks`

Inputs

Examples

`core.cases.update_task`

Inputs

Examples

`core.cases.delete_task`

Inputs

Examples