Skip to main content

core.cases.create_comment

Add a comment to an existing case.

Inputs

string
required
The ID of the case to comment on.
string
required
The comment content.
string | null
The ID of the parent comment if this is a reply.Default: null.
string | null
The ID of the workflow to run when the comment is created.Default: null.

Examples

Create a comment

core.cases.reply_to_comment

Reply to a top-level case comment.

Inputs

string
required
The ID of the case containing the parent comment.
string
required
The reply content.
string
required
The ID of the top-level comment to reply to.

Examples

Reply to a comment

core.cases.update_comment

Update an existing case comment.

Inputs

string
required
The ID of the comment to update.
string
required
The updated comment content.

Examples

Update a comment

core.cases.list_comments

List all comments for a case.

Inputs

string
required
The ID of the case to get comments for.

Examples

List comments

core.cases.list_comment_threads

List comment threads for a case.

Inputs

string
required
The ID of the case to get comment threads for.

Examples

List comment threads

core.cases.get_comment_thread

Get the full thread for a comment ID.

Inputs

string
required
The ID of a comment within the thread.

Examples

Get a comment thread