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Create ServiceNow record

Action ID: tools.servicenow.create_record Create a record in a ServiceNow table. Reference: https://www.servicenow.com/docs/bundle/zurich-api-reference/page/build/applications/concept/api-rest.html

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Secrets

Required secrets:
  • servicenow_oauth: OAuth token SERVICENOW_SERVICE_TOKEN.

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Input fields

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base_url
string
required
Base API URL, e.g. https://example.service-now.com/api/now.
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record
object
required
JSON payload for the new record.
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table_name
string
required
ServiceNow table name, e.g. ‘incident’, ‘sys_user’.
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params
object | null
Optional query parameters such as sysparm_display_value.Default: null.

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Delete ServiceNow record

Action ID: tools.servicenow.delete_record Delete a ServiceNow table record by sys_id. Reference: https://www.servicenow.com/docs/bundle/zurich-api-reference/page/build/applications/concept/api-rest.html

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Secrets

Required secrets:
  • servicenow_oauth: OAuth token SERVICENOW_SERVICE_TOKEN.

​
Input fields

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base_url
string
required
Base API URL, e.g. https://example.service-now.com/api/now.
​
record_id
string
required
Unique record identifier (sys_id).
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table_name
string
required
ServiceNow table name, e.g. ‘incident’, ‘sys_user’.
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params
object | null
Optional query parameters such as sysparm_display_value.Default: null.

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Get ServiceNow record

Action ID: tools.servicenow.get_record Retrieve a record from a ServiceNow table by sys_id. Reference: https://www.servicenow.com/docs/bundle/zurich-api-reference/page/build/applications/concept/api-rest.html

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Secrets

Required secrets:
  • servicenow_oauth: OAuth token SERVICENOW_SERVICE_TOKEN.

​
Input fields

​
base_url
string
required
Base API URL, e.g. https://example.service-now.com/api/now.
​
record_id
string
required
Unique record identifier (sys_id).
​
table_name
string
required
ServiceNow table name, e.g. ‘incident’, ‘sys_user’.
​
params
object | null
Optional query parameters such as sysparm_fields or sysparm_display_value.Default: null.

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Query ServiceNow records

Action ID: tools.servicenow.query_records Query a ServiceNow table with optional filters. Reference: https://www.servicenow.com/docs/bundle/zurich-api-reference/page/build/applications/concept/api-rest.html

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Secrets

Required secrets:
  • servicenow_oauth: OAuth token SERVICENOW_SERVICE_TOKEN.

​
Input fields

​
base_url
string
required
Base API URL, e.g. https://example.service-now.com/api/now.
​
table_name
string
required
ServiceNow table name, e.g. ‘incident’, ‘sys_user’.
​
params
object | null
Optional query parameters such as sysparm_query, sysparm_fields, or sysparm_limit.Default: null.

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Update ServiceNow record

Action ID: tools.servicenow.update_record Update fields on a ServiceNow table record. Reference: https://www.servicenow.com/docs/bundle/zurich-api-reference/page/build/applications/concept/api-rest.html

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Secrets

Required secrets:
  • servicenow_oauth: OAuth token SERVICENOW_SERVICE_TOKEN.

​
Input fields

​
base_url
string
required
Base API URL, e.g. https://example.service-now.com/api/now.
​
fields
object
required
Fields to update on the record.
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record_id
string
required
Unique record identifier (sys_id).
​
table_name
string
required
ServiceNow table name, e.g. ‘incident’, ‘sys_user’.
​
params
object | null
Optional query parameters such as sysparm_display_value.Default: null.